Q: Do you produce the products in your own factory or you buy from others?
A: We have our own factory and R&D, we produce these products by ourselves.
Q: Can I visit your factory?
A: Yes, we welcome all the clients to visit our company and factory.
Q: Can you customize the products according to our requirements?
A: Yes.
Q: How about your after sale service?
A: We will reply you within 2 hours by email or phone.
If we have local agent, we will arrange him to your site within 24 hours to assist you to shoot the problem.
Q: What kind of certificate you have?
A: We have ISO, CE certification, etc.
Q: Can you send samples for free?
A: YES
Q: What it your payment terms?
Generally, TT, D/P or irrevocable L/C at sight, and western union and others.